Who We Are and What This Policy Covers
Rollbit Casino operates an online gaming platform offering crypto casino games, a sportsbook and cryptocurrency futures. This Privacy Policy applies to all personal information collected through the Rollbit Casino website, mobile experience and any associated services. When you register an account, make a deposit, place a bet or contact our support team, you share data with us. This policy explains the basis on which that data is collected, how it is processed and stored, who may have access to it, and what rights you hold as a data subject.
Rollbit Casino is committed to handling personal data in a manner consistent with applicable privacy legislation. We do not sell personal data to third parties for marketing purposes. Any data shared with external partners is shared strictly on a need-to-know basis and subject to binding confidentiality obligations.
What Data We Collect
When you register a Rollbit Casino account, we collect your email address, chosen username and the cryptocurrency wallet address associated with your account. If identity verification is required - which may be triggered by a withdrawal request or as part of our know-your-customer process - we may additionally request a government-issued photo ID, proof of address and, in some cases, a source-of-funds declaration.
During your use of the platform, we automatically collect technical data including your IP address, device type, browser version, operating system, session duration, pages visited and betting or gaming history. This data is used to provide the service, detect fraud, improve platform performance and comply with regulatory requirements. We also use cookies and similar tracking technologies, which are described in more detail in the Cookies section of this policy.
How We Use Your Data
Rollbit Casino processes personal data for the following purposes: to create and manage your player account; to process deposits and withdrawals; to verify your identity and comply with anti-money laundering regulations; to detect and prevent fraud, cheating and abuse; to personalise your experience on the platform; to send transactional communications such as deposit confirmations and withdrawal notifications; and to respond to support requests. We may also use aggregated, anonymised data to analyse platform performance and improve our product offering.
We do not use your personal data to build advertising profiles or share it with third-party marketing networks. Promotional communications from Rollbit Casino are sent only to players who have opted in, and you may unsubscribe at any time through the notification settings in your account or by contacting support.
Cookies and Tracking Technologies
Rollbit Casino uses cookies to maintain your session state, remember your preferences and gather analytical data about how the platform is used. Essential cookies are required for the platform to function and cannot be disabled. Analytical cookies help us understand which features are most used and where improvements can be made - these are collected in anonymised form. You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using Rollbit Casino but may affect certain personalisation features.
Data Sharing and Third Parties
Rollbit Casino works with a limited number of trusted third-party providers to deliver its services. These include identity verification providers, blockchain analytics platforms used for transaction monitoring, cloud infrastructure providers and customer support software vendors. Each third party is contractually bound to process data only as instructed by Rollbit Casino and to maintain appropriate security standards. We do not transfer personal data to countries outside of our approved data processing agreements without ensuring that equivalent protections are in place.
Data Retention
Account data is retained for as long as your account remains active and for a minimum period of five years following account closure, in accordance with anti-money laundering regulations that require records of financial transactions to be kept for regulatory audit purposes. Anonymised analytical data may be retained indefinitely. If you request account deletion, we will remove personally identifiable data from active systems within 30 days, subject to our legal obligations to retain certain records.
Your Rights
As a data subject, you have the right to request access to the personal data Rollbit Casino holds about you; to request correction of inaccurate data; to request deletion of your data where no legal obligation requires its retention; to object to certain types of processing; and to request a portable copy of your data in a machine-readable format. To exercise any of these rights, contact our support team with a written request. We will respond within 30 days. For identity security reasons, we may ask you to verify your identity before fulfilling a data access or deletion request.